For an organization’s information technology, infrastructure management (IM) is the management of essential operation components, such as policies, processes, equipment, data, human resources, and external contacts, for overall effectiveness.

Distributed computing has been active for more than two decades now. IT industry is laden with a complex matrix of IT hardware and software which are part of mainframe tools and legacy technology. Nowadays IT organizations deliver cost management by making the most of what they have. To meet these demands, many have turned to refinements and efficiency improvements through benchmarking, best practices, processes and standards analysis. ITIL (IT Infrastructure Library) is leading best practice and process methodology for infrastructure management.

We at ITConnectUS are experts in providing infrastructure solutions be it problem management, incident management, configuration management, change management, capacity management or service-level management not only in Chicago, US but all around the world. Our infrastructure management services provide operational perfection and versatility which are desired by any IT framework. We possess the capacity to change rapidly while adjusting to bigger business objectives is of central significance. For present business undertakings who anticipates their IT Framework to be powerful, sufficiently dexterous for the best technology and IT Infrastructure solution to consolidate changes that take into account the market and innovation updates, at diminished expenses.

ITConnectUS framework administrations enable endeavours to configuration, manufacture, run, and deal with their IT foundation benefits in a spry way that considers better incorporation with the current procedures and operations at ideal expenses.


Systems Management – It is the administration of the information technology systems in an enterprise data center. An effective systems management plan facilitates the delivery of IT as a service (ITaaS) and allows the organization’s employees to respond to changing business requirements in an agile manner.

Network Management – In information technology, networking is the construction, design, and use of a network which is made up of a telecommunication protocol, computer software for managing the network, operation policies and procedures related to the network including the physical (cabling, hub, bridge, switch, router, and so forth).

Storage Management – Data storage is the place where data is held in an electromagnetic or optical form for access by a computer processor. Storage is frequently used to describe the devices and data connected to the computer through input/output (I/O) operations — that is, hard disk and tape systems and other forms.


  • Reduce duplication of effort.
  • Ensure adherence to standards, management policies and practices.
  • Enhance the flow of information.
  • Promote adaptability necessary to upgrade or downgrade an environment.
  • Ensure interoperability among organizational and external entities.

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