Proffering this expertise through value, quality & outcome-driven approach is ITConnectUS -a full-service Business Process Management& Healthcare Services company that specializes in enhancing the financial performance of its clients by supporting their Revenue Cycle Management (RCM) and Health Information Management (HIM) requirements. Incepted in 2016, ITConnectUS has come a long way from where it began. Catering to Healthcare market’s service requirements starting right from a patient’s visit to the facility to comprehensive documentation process (including Medical Transcription, Coding & Billing, Credentialing, Charge Capture, Eligibility/Benefits Verification and much more), and final revenue recovery, it’s not only that ITConnectUS clients today are among the most satisfying ones in the industry, but also client retention rate over the past five years has been 100 percent. No wonder the bulk of its growth since inception has been from existing client referrals. And how can it not be, since its anecdote is all about providing its clients with sustained improvements in the outcome?
ITconnectUS excellent service quality, competency matrix model, robust & innovative technology, and deep-rooted domain expertise that add genuine value to clients’ business processes. Not to mention the best of breed protocols and practices the company follows on the technology service & solutions platform, which spans across its engagement models & processes, quality management, compliance programs, and cutting-edge training methodologies.
While successfully catering to a dynamic industry like healthcare delivery (mainly in the U.S.), which has undergone sea changes especially over the past five years starting from adaptation of EMR platforms to consolidation of regulatory compliance, ITconnectUS diamond sword has been its competency matrix model that ensures extremely deep domain expertise & know-how, to say nothing of its determination to go above & beyond compliance requirements. In other words, acting as a one-stop-shop healthcare solution provider with a global delivery model, it helps the entire spectrum of healthcare setting ranging from hospitals to physician offices, clinics, ambulatory surgery centers, and ER providers to tackle the challenges from all the coordinates. “We believe reliability, scalability, and adaptability define all our case studies. We comprehend our clients’ healthcare delivery process through detailed discussions, place their discrete requirements at the kernel of the design and innovatively customize our solutions to bring out the best, be it technology solutions or services.