ITConnectUS provide Managed IT Services for all type of organization small business, startups and large enterprises and end-user system. Most of the companies have inadequate in-house IT capabilities which makes them go to a third party IT service expertise for their IT service providers.
We have been providing Managed IT Services to large organizations and government bodies who have limitations for hiring and budget. We give them top class IT staff who work on their own payroll and thereby supplementing their internal IT staff resources.
What are Our Offerings?
MANAGED CLOUD & SECURITY SERVICE
Ensuring integrity of networks, devices, data, and application is critical for today’s internet driven businesses. Internet or cybersecurity demands a complete and integrated approach to ensure all these concerns. Depending on the organization’s requirement, ITConnectUS managed services can offer an up-to-date solution platform to take care of the risks in advance.
Providing cloud security-as-a-service is modern IT outsourcing model and very different from traditional IT hosting and security services. It provides subscription model based on per-user-per-month subscription price model. We provide vulnerability management solutions, server, web, email, network and everything that can be managed through Cloud services.
Our IaaS is a form of cloud computing services that offer virtual computing solutions and provide resources over the internet. In our IaaS model, we provide hardware, software, servers, storage and other IT infrastructure for the user. IaaS platform proposes resources scalability and flexibility on-demand. IaaS can easily be used in Small business (SMBs), Startups and big enterprises.
ONSITE TECHNICAL SUPPORT
ITConnectUS Managed services provide onsite technical support for small and big IT firms since some of them might not have in-house technical expertise. We provide a personnel who manages all the onsite technical requirements whether its voice or data.
ITConnectUS help you build an upgraded data centre for your organization including all the infrastructure services. We provide help in establishing next-generation data centre architectures with automating IT Service Management processes.
FACILITY MANAGEMENT & HELPDESK
ITConnectUS helps organizations establishing a centralized IT Helpdesk that includes call coordinator, call logging, tracking, resolution and desktop/laptop troubleshooting assistance. We administrate CRM process and manage client’s facility with assets. For Asset Management, we creation and maintenance Asset Database, Track hardware contracts, Antivirus policy administration and Desktop Reinforcing.
Organizations are scaling and strengthening their IT infrastructure focusing especially network side. The Network outsourcing save a lot of costs and brings business benefits. Our cutting-edge networking solutions ranging from application-aware, usage-based and virtualized environment for all sized enterprises. We offer LAN management, WAN management, IP Contact Center management, Network Operations Center, Network System Integration Services, consulting, security and implementation services.
Every organization today demand robust and agile business applications to run their business. They require back-office applications to maintain records, manage inventory, process analytics, and perform general administrative functions. ITConnectUS provide analytics giving insights for continuous improvement, SLA/KPIs, proactive and perfective maintenance, at cost efficient pricing models.