IT Services

Managed services have been playing quite a significant role in managing many organizations most critical IT infrastructure assets for a decade now. Moving from on-premises equipment to an environment that is completely controlled by a team of dedicated experts comes with a plethora of advantages, and is spurring adoption across numerous industries. Managed services can benefit many areas like wireless, cloud, and software in almost any sales or service industry.

MSP came into existence in the 1990s with application service providers (ASPs), which offered remote application hosting services.  MSPs initially focused on the remote support for customers’ IT infrastructure including monitoring and management of servers and networks. With the time MSPs gained popularity hence expanded its domain and services to make a special place in the market. MSPs now provide remote support endless devices of a client. They have also started exploring mobile technology to increase their reach. Companies have also developed specializations, for instance, managed security services providers (MSSPs) which offer services such as remote firewall administration, print services and other security-as-a-service offerings.

ITConnectUS provides unmatched and world-class Managed Services assisting companies to reach their primary customers’ goals and save money. Our Managed IT services have access to the latest technologies without having to incur additional costs and hassle of on-site installation. ITConnectUS managed IT services minimizes the downtime given that the servers and network we provide can be expanded and contracted quickly and easily than on-site servers. ITConnectUS team of expert managed services professionals work proactively to define strategies and planning. We thoroughly understand the requirements and simultaneously work on potential complications that could occur.



  • Reduce Risk – Every investment gets tagged along with some risk. Technology changes rapidly and constantly. MSPs assume and manage much of this risk for you, with specific industry knowledge, especially security and compliance issues. ITConnectUS are experts in avoiding any upcoming risks. 
  • Quickly Implement New Technology – Good MSPs have the resources to start new projects right away. On-site starting similar project could take weeks or months to hire the right people, buy the technology required, setting up the network, train employees and, provide the required support. However, ITConnectUS can do that very effectively and rapidly.
  • Greater Scalability – Massive IT managed services deployment could take years of hard work. The trend nowadays is to start small and expand as needed. CDW’s modular approach makes it easy for enterprises to scale up or down depending on demand.
  • 24/7 Availability – Most companies work around the clock, so does their network. ITConnectUS as a managed services provider will give support all day and night without any time limit, covering weekends and holidays.
  • Control IT Costs – ITConnectUS transforms fixed IT costs into variable costs and allows you budget effectively. In other words, only pay for what you use.
  • Reduce Labor Costs – Hiring and training an IT staff can be very expensive, and temporary employees don’t always live up to your expectations. Outsourcing lets you focus your human resources where you need them most.

MSPs usually charge a flat monthly fee under the subscription model. This approach provides the MSP with a monthly recurring revenue stream, in contrast to IT projects that tend to be one-time transactions. MSPs often provide their offerings under a service-level agreement, a contractual arrangement between the MSP and its customer that spells out the performance and quality metrics that will govern the relationship.

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